An introduction to the complete eCRM solution

Ensight Products and Services The comprehensive ENSIGHT eCRM Suite is a holistic, multi-channel eCRM platform. ENSIGHT equips you with a range of powerful, integrated tools that enable you to learn more about, understand better and communicate more effectively with your customers and stakeholders through a variety of online and mobile media. ENSIGHT encompasses every stage of the online marketing lifecycle, from building websites and managing web content, to collecting and segmenting customer data, to serving personalised messages via email and SMS to your target audiences.   Scroll down to learn more...

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• Content Management - promote your message simply and effortlessly
  • build websites and mobi sites and update content with ease
  • no formatting constraints, no predefined layouts and no hard-to-learn interfaces
  • build forms for competitions, surveys and polls within minutes
  • track and analyse site usage patterns
     
• Message Management - profit from consistent online and mobile communication
  • flexible and robust communications engine
  • incorporates both email and SMS marketing capabilities
  • create, deliver and track personalised communications within minutes
  • manage and monitor all of your communications through one central interface
  • deliver bulk email and SMS at high speed and at a fraction of the usual cost
     
• Profiling and analytics - optimise initiatives through a deeper understanding of customer behaviour
  • seamlessly integrated web analytics and tracking system
  • track and measure all online activity and behaviour with a high level of precision
  • capture non-invasive, permissible data
  • understand and anticipate site visitors and customers
  • optimise your future initiatives
     
• Personalisation - reach the right audience, with the right message, at the right time
  • segment customers and prospects into distinct groups
  • serve appropriate, personalised content to target audiences
  • engage with customers in meaningful, personalised, two-way communication
  • develop integrity and build trust
  • track and gauge individual recipient responses to content and messages sent out

The comprehensive ENSIGHT eCRM Suite is available under the following license options:

• ENSIGHT Standalone
  Stanalone Edition offers a single, lifetime purchase price. There are no annual fees and no mandatory maintenance costs. This is the ideal option if you plan to use ENSIGHT as a platform for websites, extranets and intranets. Find out more...
   
• ENSIGHT eSP
  A complete solution for agencies and marketing consultants, ENSIGHT eSP allows you rent a hosted version and is ideal for short-term use, such as once-off promotional events and sites (micro-sites), as well as ad-hoc email and SMS campaigns. Find out more...

Other products and services in the ENSIGHT range:

• ENSIGHT SmartSender
  An email management and reputation monitoring service, ENSIGHT SmartSender is a set of powerful, intelligent Email Delivery Monitoring tools that enable you to manage the large number of complicated and ever-changing factors that affect your ability to deliver. Find out more...
   
• ENSIGHT Plug'nGo
  All-in-one, plug-and-play solution supplied as a fully optimised and factory-tested physical appliance, pre-configured for your environment. Fully operational as soon as it is plugged into your network, ENSIGHT Plug 'nGo enables you to enjoy immediate deployment and peak performance, without compromising the security of your data. Find out more...
   
• ENSIGHT Full-Service Hosting
  The Full-Service Hosting solution relieves you of the tasks of installing, monitoring and updating the servers hosting Ensight yourself. We take these operational responsibilities on for you and host the software suite at our dedicated facilities. By providing an optimal running environment founded on superior infrastructure, it ensures ENSIGHT delivers peak performance and that you enjoy complete operational peace of mind. Find out more...

Contact us to discuss your specific requirements
Find out more about the ENSIGHT 4 eCRM Suite